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We work with you

Designed to suit the needs for your SME business.

OUR PROCESS

Scoping

A key part of the process is to scope out what is required for a first stage of implementation of the integrated solution. Because we cover such a wide range of functionality and features we never try to implement them all in a single project. Hence the need to accurately scope and divide the implementation into relevant stages.

Key aspects of a successful stage 1

  • it will provide a speedy and clear payback for the business
  • it is well within the resources of the staff's expertise
  • it is accepted within the financial budget
  • provides a building block for further enhancements

We can provide the services to develop the scope document. It is best written at both the business requirements level and with enough technical detail to provide the basis for the system configuration and enhancement tasks.

The scope document ensures that both parties are speaking the same language, and working towards the same goals. 

Implementation

A clear plan with itemised tasks is agreed based on the scoping document. A overseeing project manager is supplied by either the client or ourselves.

Implementing an integrated computerised management system inevitably involves a redesign of business process to achieve the goals. These changes need to be understood and agreed.

Principals of implementation are:

  • Clear focus on the current stage and targeted outcomes
  • Data accuracy of base data (customer, supplier, items, bills of materials, routes etc) is paramount
  • Single entry of any data element as much as possible with the current stage of roll out
  • Data collected as close to the point of creation as possible
  • Data collected in as real time as possible

 

Our Technology

A key component our technology offering is that we provide a single code set across all our market niches and clients while maintaining the ability to enhance the code to meet the requirements on a project by project basis. 

This provides both the flexibility of a customised environment while leveraging off a mature solution with the extensive investment of a standard application suite. It avoids the traps of customised code where often the wheel needs to be re-invented and typically leaves the client up a technology creek without a paddle when it comes to upgrade in the future.

This is achieved by:

  • extensive use of data dictionaries and configuration files to achieve flexibility
  • use of multiple user interfaces, both windows and web to provide extensive deployment options
  • co-ordinated strategy to specific industry niches to provide extensive and mature base functionality